To solve this issue, you will have to switch your account type to Spotify Free first, and only after that, you would get the option to upgrade to a Premium Duo account.
As it turns out, you won’t be able to directly switch from a Premium Student to Spotify Duo. Solution #1: If you’re subscribed to Spotify Premium StudentĪ Spotify user shared that attempting to sign up for a Duo subscription resulted in the error message that read “It looks like you’re not eligible for that offer, but we found more for you”. If you’re experiencing the Spotify Duo ‘not eligible’ message when signing up for Premium Duo on the music streaming service, then you should be able to fix it by following the steps given below. How to fix the Spotify Duo ‘not eligible’ problem At the moment, users who are upgrading their Premium Individual account to Premium Duo on Spotify are most likely to not encounter the issue. The problem seems to persist for those who are subscribed to Spotify Premium Student, Premium + Hulu and Premium Family plans as well as for individuals who live in a region other than the countries supported by Spotify Duo.
The affected users are getting the error message that they are “not eligible” for Spotify Duo when trying to sign up for a Spotify Duo subscription. Soon after the release of Spotify Duo, several users are reporting that they’re unable to switch to a Duo account. Related: 6 Spotify Duo Tips And Tricks You Must Know Why am I not eligible for Spotify Duo
Duo users will also get an automatically-generated Duo Mix playlist that will combine the music that both Duo users listen to inside a single playlist so that they can discover audio they both enjoy. The subscription is intended for two people residing at the same address, meaning a couple, two siblings, or roommates can all use it once their address is verified as same. Spotify Duo provides two Spotify Premium accounts that will be billed under a single plan with all premium features like ad-free, offline listening, and on-demand playback for as low as $12.99 per month. Spotify recently released a new subscription plan called Spotify Duo as an alternative to Spotify Premium and Premium Family plans.
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